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TERMS AND CONDITIONSWhen returning items to Watches-of-switzerland.co.uk or to one of our showrooms, the item(s) must be in its original condition and packaging, accompanied with the despatch note & the downloadable return slip Watches-of-switzerland.co.uk & our showrooms cannot accept returns for items which have been altered or engraved.
BY POSTItems can be returned direct to Watches of Switzerland within 14 days (refund) / 30 days (exchange) as confirmed above from the date of despatch using our downloadable return slip
TERMS AND CONDITIONSAlternatively, purchases may be returned to one of our showrooms using our downloadable return slip (excluding airports) where our store will be pleased to process your refund or exchange
Christmas Returns Policy (Starts 3rd November)
In the unlikely event that you are not entirely happy with the purchase you have made for a Christmas gift, we will be happy to exchange or refund up until Sunday 7th January 2018, on presentation of the unused goods in the original packaging (with no alterations made) and the guarantee accompanied by the till receipt or proof of purchase.
Earrings can only be exchanged or refunded in the tamper-proof packaging.
We offer this returns policy in addition to your statutory rights.