Contact Us

At Watches of Switzerland we are passionate about providing excellent customer experience and are happy to help with any queries that you may have.

Contact Information

For order related and general enquiries, our customer experience team can be contacted on 0800-111-4116 during the following times:

  • Monday-Friday: 10:00am - 4:00pm
  • Weekends: CLOSED
  • Bank holidays: 9:00am - 5:00pm

Alternatively, you can also email us at [email protected].

If you would like to provide us with general feedback, perhaps in relation to a recent visit or order, please email [email protected]

If our service has fallen below your expectations and you are not entirely happy with your recent experience, please raise a formal complaint by contacting [email protected]

Postal Address

If you would like to send correspondence by post, please write to:

Aurum House, 2 Elland Road, Braunstone, Leicester, LE3 1TT

JOIN US
SUBSCRIBE

Watches of Switzerland is a trading name of Watches of Switzerland Company Limited. Registered Office: Aurum House, 2 Elland Road, Braunstone, Leicester, LE3 1TT, Registered in England and Wales, Company number 00146087. Registered VAT Number 834 8634 04.

The Watches of Switzerland Group Corporate Site
 
By Personal Appointment

In light of current COVID-19 guidelines, we are currently unable to offer in-store appointments but are delighted to offer telephone and video appointments in selected stores. For more information, please click here.

Please select your preferred store, date and appointment time and a dedicated member of our in-store team will be in touch. We will do everything we can to assist you at this time.

Store Name
Appointment Types

The Watches of Switzerland Group Plc