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- Bespoke Design and Repairs Terms
For Clients in the Republic of Ireland Only - PaybyLink terms for Bespoke Design and Repair Terms
The terms and conditions for use of the PayByLink Service ("the Service") for the purchase of products bespoke design and repair services and products are detailed below and in the attached link PaybyLink and should be read carefully. We may vary these terms from time to time and therefore you should check them before you make a new purchase.
Please note, any use of the Service or purchase made through the Service constitutes an agreement to abide by the terms and conditions detailed below PaybyLink . Any contracts or agreements formed between you and us by means of this Service shall be governed and construed according to Courts the Republic of Ireland. Any disputes between us that are not resolved may be brought in the Courts of Republic of Ireland, England and Wales or if you live in a different country they may be brought in the Court of that country
Costs are an estimate only. If upon inspection further work or parts are found to be required, a re-estimate for cost and timescale will be provided.
Repairs, services and bespoke design deposit fees are non refundable.
Any parts replaced in the course of a repair or service are done so on an exchange basis, unless otherwise stipulated and therefore the original parts will be retained.
An initial payment of €50 is required to commence the design process of our bespoke service. This payment is non refundable.
To proceed with the manufacture of a bespoke commission, payment of a minimum of 50% of the estimated price is required. This payment is non refundable.
Returns - We cannot accept the return of items that have been made by request or made to specification or engraved or, personalised or altered but this does not affect your statutory rights in relation to faulty items. Please see our Returns policy – Delivery Information. Unfortunately, we cannot accept returns of earrings or cleaning products if the tamper proof packaging has been opened. This is for hygiene reasons and does not affect your statutory rights in relation to faulty items.
Obligation to pay for repair and collect repaired Goods
The goods described are accepted only on condition that you are under an obligation you pay the repair costs and collect the goods within six months of the date of this receipt failing which we reserve the right to sell the uncollected goods to recover the price of labour and materials. Any balance we recover in excess of the price of labour and materials will be paid to you subject to you providing us with accurate payment details.
Goods can only be collected on production of the relevant receipt.
WOSG (Ireland) Limited
© 2025 Watches of Switzerland
Watches of Switzerland is a trading name of Watches of Switzerland Company Limited. Registered Office: Aurum House, 2 Elland Road, Braunstone, Leicester, LE3 1TT, Registered in England and Wales, Company number 00146087. Registered VAT Number 834 8634 04. Watches of Switzerland Company Limited acts as a broker and not a lender and offers finance from Secure Trust Bank PLC trading as V12 Retail Finance and PayPal UK Ltd, 5 Fleet Place, London, United Kingdom, EC4M 7RD trading as PayPal Credit. Watches of Switzerland Company Limited is authorised and regulated by the Finance Conduct Authority. Our registration number is 308710. *Credit is provided subject to affordability, age and status. Minimum spend applies. Terms and Conditions apply. UK residents only. Not all products are regulated by the Financial Conduct Authority and FOS protection will not be extended to unregulated agreements. Please note the Consumer Credit Act states that should your purchase / loan amount cost more than £30,000 you will not be covered under Section 75 of the Consumer Credit Act.
*Next day delivery available on most items. See product pages for more information.